What is a transfer?

This is a change of supply from one customer to another with the same supplier, with which it is also possible to negotiate new contractual conditions, without interrupting the electricity and gas supply.

If there are any past delinquencies at the point of delivery (POD - Electricity Meter Number/PDR - Gas Meter Number), AGN ENERGIA may carry out further checks in order to protect its credit, including by consulting its own or public databases to identify any relations between the requesting customer and previous customers and to investigate the various changes at the supply point. Following these checks, AGN ENERGIA may also decide not to accept the supply request, informing the customer accordingly.

Under no circumstances will the customer be required to pay for past delinquencies relating to previous customers.
Payment of any bills referring to the previous supply customer will only be charged to the new customer in the following cases:

Transfer requested by an heir in the event of death of the previous customer;
Transfer requested in cases of separation from the previous customer;
Transfer requested in cases of company transformation/merger/incorporation