What is the free market?

In accordance with European Union requirements, for some years now in Italy, as in the rest of the countries on the continent, every domestic and non-domestic consumer has been able to freely decide from which supplier and under what conditions to purchase electricity and gas to meet the needs of their home.

Anyone exercising this right enters the so-called "free market", in which it is the customer who decides which supplier or type of contract to choose and when to change them by selecting an offer that they consider more interesting and cost-effective. This is a voluntary choice, with no obligation.

End customers who do not exercise this choice or who are prevented from doing so will be subject to economic and contractual conditions regulated by the Authority.