How can I request a duplicate bill?

To obtain a duplicate AGN ENERGIA bill, log in to the Customer Area and in your personal profile you will find all the bills related to your supply. Each bill can be downloaded to your device and consulted at any time.

In the customer area, customers can check their billing address and, if incorrect, send an e-mail to

however, customers can request activation of the dynamic bill and/or billing by e-mail, which is a free service at:

Should you lose your bill, you can access the Customer Area and retrieve the digital version. In addition, via the Customer Area you can:

  • View all bills issued;
  • Print a copy of the bill;
  • Pay the bill by credit card/credit transfer, only if it is not paid by SDD

Duplicate request: call the toll-free number 800808180 Monday to Friday from 8:00 to 18:00 and Saturday from 8:30 to 12.30, and following the Electricity and/or Natural Gas voice guide, or write to:

If you are not registered in the CUSTOMER AREA, you can do so by clicking here